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Managed Services

Red Snapper Managed Services

RSMS assists Central and Local Government, Regulatory Bodies and Criminal Justice Agencies by providing investigation, enforcement, offender intervention and community safety services.

Our cost efficient solutions have been developed to manage the responsibilities and functions from our client’s workflow; either in-full or on a task-by-task basis, to provide a high quality outcome within an agreed timescale and cost.

Our team continuously monitor the current and emerging business needs of our clients to ensure that our on-call capacity matches the requirements of each sector; this allows us to deploy our services at both speed and volume.

You can access our service catalogue in the right hand menu.

To visit the Red Snapper Managed Services site click here Access our service catalogue in the right hand menu.

Benefits

  • Flexible and fast response
  • Cost efficient and predictable spend
  • Highly skilled and experienced professional service
  • Quality outputs achieved
  • Reduce operational risk
  • Innovative ideas and working practices

Our managed service catalogue lists the range of services available to each of our clients. All services can be altered to reflect the needs of each client.

Contact a member of our team for broader overview.

  • Example 1
    Statement Taking
  • Example 2
    CCTV Viewing

Example

A DCI from a police force requires 50 witness statements to be taken following a serious incident. All of her Detectives are engaged with other serious incidents and there is little support available from other departments or forces within the area due to high volumes of work.

These witnesses hold credible intelligence, which will significantly support the investigation. The need to obtain their witness statements is crucial and needed asap.

An Investigation Team to be deployed by RSG to obtain the evidential statements either at nominated police stations or at the witnesses’ premises. Each statement taker is highly skilled and experienced, former detectives who are security cleared, providing professionalism, integrity and guidance in the form of providing information about the legal process, special measures, disclosure, witness protection and provision of guidelines.

Statement of Work

Purpose

To obtain 50 witness statements following a serious incident.

Scope of work

Visit/meet with each of the 50 witnesses, obtain an evidential statement detailing what they witnessed in a form of a witness statement

Location

Police Headquarters / police stations / witnesses premises

Time

1 weeks / 5 working days

Deliverables Schedule

Obtain up to 10 witness statements each day / as quick as possible.

Applicable Standards

Deliver professional services in line with force policies and legislation such as human rights, codes of conduct.

Cost

Services billed per week, based on the performance and outcomes achieved in the deliverables schedule. This can be price per statement or per day completed by the Investigation Team.

Example

A DI has 300 hours’ of CCTV to review, following a criminal incident. This lengthy task requires hours and hours of trawling through to capture key evidence, which will support the investigation such a victim or suspect identification, appearance, clothing, vehicles etc. Evidence and further intelligence is required within 2 weeks, in time for court.

The DI has a strong team, investigating a number of other incidents. Due to the volume of work, he requires the additional support from Red Snapper Group to outsource the CCTV, view all material and to produce a detailed report within 2 weeks.

Statement of Work

Purpose

To identify and secure evidence

Scope of work

View 300 hours of CCTV, production of statements following review

Location

Police Headquarters

Time

2 weeks / 10 working days

Deliverables Schedule

Review 30 hours of CCTV each day (0800 – 1600), complete a statement for each video content viewed

Applicable Standards

Deliver professional services in line with force policies and legislation such as human rights

Cost

Services billed per week, based on the performance and outcomes achieved in the deliverable schedule

Outcome Report

Production of a report, handed to the DI based on the evidence and intelligence obtained from each video.

Last edited: 7th May 2019

If you would like to speak to one of our consultants about our Managed Service solution please leave your details via our enquiry form below.

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  • Red Snapper Managed Services
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Public Protection Standards Team Case Study View now »

"We feel the PPST product has delivered quality outcomes from forces who have elected to use it. I am delighted with the positive improvement the PPST contributed to Surrey Police, following the recent HMIC assessment. From seeing a force which ‘required improvement’ within public protection to seeing the latest assessment result as ‘good’ is very encouraging and demonstrates the service works very well.

"One of the key priorities on the policing agenda is safeguarding vulnerable persons, protecting them from threat and harm, we want to support by adding capability and capacity to achieve improved outcomes.

"We are ready to deploy this innovative service, at short notice. We look forward to delivering professional services to authorities who engage with us".

Martin Jerrold - Group Managing Director of the Red Snapper Group
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Accreditations © 2023 Red Snapper Group - a trading name for:
Red Snapper Group Ltd - Company number 11285597
Red Snapper Recruitment Ltd - Company number 05129360
Red Snapper Learning Ltd - Company number 05943738
Red Snapper Media Ltd - Company number 04637091
Red Snapper Managed Services Ltd - Company number 11348857

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